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Warranty

At Forno Piombo, we put our passion into building your pizza oven. All of our pizza ovens come with a 2 year warranty general warranty when you register your product on our website. Our brick ovens (Casa and Palazzo models) come with the same general warranty as our refractory line when registered, along with a lifetime guarantee against interior cracking of the dome.

Forno Piombo ovens are crafted to perform at a high level. We will back up your purchase against any kind of defect under normal usage for the length of your warranty. Customer satisfaction is our number 1 priority, and if you have any defective components in your oven we will replace them quickly and efficiently at no cost to you.

If you ever require assistance of any kind (assembly, oven issues, cooking tips, etc.) check out our support page to find some great information. Additionally, our customer support crew is available to help answer any questions or remedy any issues you may have.

We are confident your oven will perform at a high level without any defects. If for some reason you experience issues with you oven, submitting a warranty claim is fast and easy. You will need the following information:

  • Receipt for your pizza oven
  • Serial Number on your pizza oven
  • Photo/Video documentation of the defect

Full terms and conditions apply to any warranty claim*. 

*Only Forno Piombo pizza ovens can be registered. Forno Piombo pizza ovens must be registered within 30 days of receipt in order to claim the 1-year warranty.

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